Effective Date: 1st January, 2025

1. Introduction Welcome to Glowsilk Enterprise Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect different types of information, including:

• Personal Information: When you make a purchase or register an account, we may collect your name, email address, phone number, shipping and billing address, and payment details.

• Usage Data: We may collect information about your interaction with our website, such as IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information We use the collected data for various purposes, including:

• Processing and fulfilling orders

• Communicating with you about your order, promotions, or updates

• Improving our website, products, and customer service

• Preventing fraudulent activities and enhancing security

• Complying with legal obligations

4. How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in payment processing, order fulfillment, and website hosting.

• Legal and Regulatory Authorities: If required by law or to protect our legal rights.

• Business Transfers: In the case of a merger, acquisition, or asset sale.

5. Data Security We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices As a Nigerian user, you have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal data.

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Data Deletion: You can request the deletion of your data, subject to legal or business retention obligations.

7. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Glowsilk Enterprise Ltd || contact@glowsilk.ng || +234 (0) 7034769901